Allergies & Hygiene


Thanks for shopping with Reggae Shack. We take your Food Allergies, Intolerances, Dietary Requirements, and our Hygiene Standards seriously.

Allergy Information

You may find food allergy information including a list of allergens included in each product on the individual product and bundles pages. If you are unsure about any allergens, dietary requirements or a specific intolerance, we ask that you please Get In Touch with us for more information before purchasing.

Hygiene Rating

Our premises maintain a ‘Very Good’ 5-star hygiene rating. Our most recent inspection was conducted by Dover District Council on: 27/02/20. The report and findings may be found on the official Food Standards Agency website at the following link:’s-Ltd-Sandwich

An overview may be found below:

Hygienic food handling 
Hygienic handling of food including preparation, cooking, re-heating, cooling and storage
Very Good
Cleanliness and condition of facilities and building 
Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene
Very Good
Management of food safety
System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future.
Very Good

Letting Us Know

If you have any specific allergies, dietary requirements or food intolerances you can’t find information about on our website. We ask that you please Get in Touch to let us know before ordering from us.

Keeping Food Frozen

It is imperative that you keep the products we deliver to you frozen until you are ready to consume them. At which point, you should carefully follow the cooking instructions provided on the product packaging. If you have misplaced or damaged the packaging and no longer have access to the cooking instructions. Please Get in Touch for a set of replacement instructions.


If you are still looking for more information, or aren’t sure about the allergy information we provide, please Contact Us.